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  • About Us
    • About Us
    • Our Philosophy of Care
    • Meet Our Providers
    • Contact Us
  • Services and Programs
    • Services
    • Programs
  • Patient Corner
    • New Patients
    • FAQ
    • Forms and Policies
  • Resources
    • Blog
    • Pediatric Resources
    • Symptom Checker
    • What’s going around?
  • Telemedicine
  • Contact Us

Financial FAQs

What is coinsurance and when is this payment due?

By Austin Jones|2019-04-08T16:18:26-06:00July 7th, 2018|Financial FAQs|

Coinsurance is another out-of-pocket expense that may be a part of your contract with your insurance company and is

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What are deductibles and when are they due?

By Austin Jones|2019-02-19T12:24:34-07:00July 7th, 2018|Financial FAQs|

A deductible is a clause that you may have in your insurance contract that exempts your insurance company from

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Why am I getting a bill when I have insurance and/or Medicaid?

By Austin Jones|2019-06-13T13:00:07-06:00July 7th, 2018|Financial FAQs|

Our financial contract is with you, not with your insurance company. If there are any unpaid amounts you will

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Why do you need my insurance card at every visit?

By Austin Jones|2019-06-13T13:01:55-06:00July 7th, 2018|Financial FAQs|

Insurance eligibility can change from day-to-day, so we must see your card to verify your benefits are active. Most

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How do I know if Mountainland has received my payment?

By Austin Jones|2019-02-19T12:28:27-07:00July 7th, 2018|Financial FAQs|

If you've made a payment on your account and are no longer receiving a statement, it is because your

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Can you bill my ex-spouse for services?

By Austin Jones|2019-04-08T16:23:04-06:00July 7th, 2018|Financial FAQs|

The person bringing the patient into the office, and who signs our financial agreement, is who we will hold

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When should I add my newborn to my policy?

By Austin Jones|2019-04-08T16:23:58-06:00July 7th, 2018|Financial FAQs|

Some insurance companies require as little as 24-hour notice of the addition of a baby. Please contact your insurance company

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